How YourLoop helps your business grow
Most small businesses grow when customers come back. YourLoop gives you a digital stamp card that lives in your customer’s Apple Wallet or Google Wallet, plus simple ways to remind them to return.
This page shows the everyday problems it solves, what happens from a customer’s first visit to their reward, and what you can see in your dashboard. Results depend on your offer, your staff and your customers, so we do not promise numbers.
Common problems YourLoop solves
Paper cards get lost
Customers leave paper cards at home or throw them away, and the stamps they collected are gone.
The card is saved in the phone’s wallet, next to their bank cards, so customers always have it with them.
Customers forget you between visits
Once a customer leaves, you have no easy way to remind them about you.
Send a short message to the card on their phone, to every customer or only to the holders of one card. No SMS, and no app needed.
Regular customers stop coming and nobody notices
You often notice someone has stopped visiting only when it is too late.
YourLoop can automatically message customers who have not visited for the number of days you choose, with an offer you write yourself.
One reward is not enough to keep people coming
After the first free reward, customers have no next goal.
Put up to 3 rewards on one card, one after the other, so there is always a next reward to collect.
Stamping is hard to check
Paper stamps are easy to copy, and you cannot see who gave them.
Staff scan the card with any phone and tap once. Every stamp and reward is recorded against the staff account that gave it.
You do not know who your customers are
With paper cards, your regular customers are just familiar faces.
Every customer who joins is added to your customer list with their name and phone number, and your dashboard shows how many are coming back.
A customer’s journey with YourLoop
- 1
They join in seconds.
The customer scans the QR code at your counter, enters their name and phone number, and taps to add your card to Apple Wallet or Google Wallet. Nothing to download.
- 2
Your card stays on their phone.
It sits in the wallet with their bank cards. On iPhone, if you add your shop location, the phone may show your card on the lock screen when they are nearby (Pro and Business).
- 3
They come back and get a stamp.
On each visit your staff scan the card and tap once. The stamp count on the phone updates by itself. Stamps are added only when staff scan the card.
- 4
They reach the reward.
When the card is full it shows the reward is ready, and your staff give it at the counter. With multi-tier rewards, the next reward starts straight away (Pro and Business).
- 5
They hear from you.
Send news or an offer to their card at any time. If they stop visiting, a win-back message can go out automatically (Pro and Business).
What you can see in your dashboard
- How many customers have joined
- How many were active in the last 60 days
- Stamps given and rewards redeemed
- Returning customers: 2 or more visits in the last 90 days
- Which staff member gave each stamp
- A customer report you can download as a CSV file
What YourLoop does not do
- It does not add stamps automatically when a customer visits. Your staff scan the card.
- It does not promise more sales. It gives you the tools, and results depend on how you use them.
- It does not send SMS, WhatsApp or email. Messages go to the wallet card.
- It does not connect to your POS or till.
- It does not create discount codes. Your staff give the offer at the counter.
Questions
- Will YourLoop increase my sales?
- We cannot promise that. YourLoop makes it easier for customers to collect stamps, remember you and come back. How much that helps depends on your reward, your staff and your customers.
- Do my customers need to download an app?
- No. The card is saved in Apple Wallet or Google Wallet on their phone.
- How are stamps added?
- Your staff scan the QR code on the customer’s card with the YourLoop scanner on any phone and tap once. Each tap adds one stamp.
- Which features are on which plan?
- Basic (AED 149 a month) includes stamp cards in Apple Wallet and Google Wallet, notifications to the card, the staff scanner, and unlimited customers and staff. Pro (AED 249) adds multi-tier rewards, win-back messages, scheduled messages and location reminders. Business (AED 399) adds unlimited locations and dedicated support.
- How quickly can I start?
- You can set up your card in an afternoon and start stamping the same day. Every plan starts with a 7-day free trial. A payment card is needed to start the trial, and nothing is charged until it ends.
Bring your customers back with a card they already carry.
From AED 149 a month. 7-day free trial.
Questions? info@yourloop.app

