Features
Send a message straight to your customer’s loyalty card
With YourLoop you can send a short notification to the loyalty card your customers keep in their phone’s wallet. It appears on the phone like any other notification. No SMS is sent, and customers do not need an app.
Send it to every customer, or only to the people holding one of your cards.
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Example message. You write your own.
The short version
Who you can reach
Every customer, or only the holders of one card.
Where it appears
On the customer’s phone, from the card in their wallet.
Send later
Scheduling is on the Pro and Business plans.
Win customers back
Messages to customers who have stopped visiting are on the Pro and Business plans.
Price
From AED 149 a month, with a 7-day free trial.
How sending a message works
- 1
Write your message
In your dashboard, type a short message. For example, a new offer or a reminder that a reward is close.
- 2
Choose who gets it
Send to all your customers, or only to the holders of one card. The dashboard shows how many customers it will reach before you send.
- 3
Send now or pick a time
Send it straight away on any plan. On Pro and Business you can schedule it, and cancel before it starts sending.
- 4
It shows on their phone
The message appears on the phone from the card in the customer’s wallet. Whether a phone shows it depends on the customer’s own settings.
What you can do with notifications
Message everyoneEvery plan
One message to every customer who has saved your card.
Message one card’s holdersEvery plan
If you run more than one card, send a message only to the customers holding one of them.
Schedule for laterPro and Business
Write the message now and choose the time it goes out.
Win back customers who stopped visitingPro and Business
Send a message to customers who have not visited for a while.
What it does not do
- It cannot promise that every phone shows the message. That depends on the customer’s device and wallet settings.
- It is not SMS, WhatsApp or email. The message goes to the wallet card.
- Customers cannot reply to it.
- On iPhone, sending exactly the same wording twice in a row may not notify again. The dashboard warns you before you send.
- It only reaches customers who have saved your card to their phone.
Questions
- Do my customers need an app to get notifications?
- No. The message goes to the card they saved in Apple Wallet or Google Wallet.
- Is it an SMS?
- No. No SMS is sent. The notification comes from the wallet card on the phone.
- Can I send a message to only some customers?
- Yes. On every plan you can send to all customers, or only to the holders of one card.
- Can I schedule a message for later?
- Yes, on the Pro and Business plans. You can cancel a scheduled message before it starts sending.
- Will every customer see it?
- Not always. Messages can be sent and scheduled, but whether a phone shows them depends on the customer’s device and wallet settings.
- How much does it cost?
- AED 149, AED 249 or AED 399 a month, depending on the plan. Every plan starts with a 7-day free trial. A payment card is needed to start the trial, and nothing is charged until it ends.
Reach your customers on the card they already carry.
Questions? Email us at info@yourloop.app
YourLoop is operated by SaifX For Computer Systems & Communication Equipment Software Design, a company registered in Dubai Mainland, UAE, under commercial licence number 1638907.