Help centre
How to set up and run your YourLoop loyalty card
Six short guides that walk through the screens in the order you will meet them. Each one describes what the product does today, and was checked against the app on the date at the bottom.
- 1Create and publish your first stamp cardHow to design a digital stamp card in YourLoop: name, stamps and reward, colours, logo, stamp icon and layout, then publish it. About ten minutes.
- 2Move from a paper stamp card to YourLoopHow to replace a paper stamp card with a digital one: rebuild the same offer, print the join QR, and carry customers' existing stamps across at the counter.
- 3How staff add stamps at the counterHow the YourLoop scanner works: invite staff, install the scanner on a phone, scan the customer's wallet card, add a stamp per tap, undo, and claim the reward.
- 4How customers add your card to Apple Wallet or Google WalletWhat a customer does to get your loyalty card: scan the join QR, fill in a short form, tap Add to Apple Wallet or Google Wallet. No app. And lost-pass recovery.
- 5Send a notification to all customers or to one cardHow wallet notifications work in YourLoop: write up to 120 characters, send to all cards or one card, schedule on Pro, and what can stop a phone showing it.
- 6Change or cancel your planThe 7-day trial, upgrading, downgrading at renewal, switching to annual, and cancelling from Settings → Subscription → Manage billing. What is charged and when.
Checked against the app on 25 September 2026.
Something not covered here? Write to Info@yourloop.app.
